Privacy Policy


Monday - Friday 9 A.M. - 5 P.M. CST
Toll Free: 1 (800) 214 6301


Thank you for visiting the Level Up Haircare website. The following Privacy Policy governs the use of and describes to you the use of your personal information when you shop on, visit or use our website in any way. By using this website, you consent to be fully bound by the terms of this Privacy Policy.

Your privacy is important to us and we are committed to protecting your Personal Information that you disclose to us. Personal Information may include your name, email address, street address, city, state, zip code, phone, birth city, comments or other such information. This Privacy Policy is designed to help you understand the type of information we may collect from users who visit our Site, how we use the Personal Information and non-personally identifiable information that we collect.

You must stop using this website immediately, should you disagree in any way with this policy. By accepting this Privacy Policy, you agree to our use of and our disclosure of your personal information in accordance with the policy.


We may ask you to provide identity, contact, and billing information, as well as some other personally identifiable information anytime you use our services.

Contact Information

This is the information provided by you during your registration process and may include name, address, and other relevant identification documents.

Credit Card/Payment Information

This is to enable us fulfill the orders for products that you place through our site. We may also sometimes use your financial information to verify the truthfulness and correctness of your name and other personal information.

Automatically-Collected Information

We may collect some information based on your activity on the Level Up Haircare website. This information is primarily used to conduct in-house research on our user demographics, interests and behavior, so that we are better able to understand and serve you. This automatically-collected information may include your computer browser information, IP address, as well as browser and Internet-related information through your access to our website, via cookies, and/or web beacons.

Information Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


The following are the ways in which we use your information:

  • To facilitate the delivery of products and services requested by you;
  • To verify your identity;
  • To validate transactions which you may enter into with us;
  • To collect fees owed and enforce applicable agreements;
  • To manage the provision of our services;
  • To provide you with our customer services;
  • To respond to your queries and complaints;
  • For the detection and prevention of fraud and crime;
  • To troubleshoot problems and resolve disputes;
  • To customize your experience on the Level Up Haircare website;
  • To measure consumer interest in our services;
  • To develop our service offerings and content;
  • To keep you updated about offline and online offers, services, and updates;
  • To defend ourselves against error, fraud and other criminal activities;
  • To analyze website usage, and to customize the website’s content, layout, and services;

To comply with regulatory requirements and laws including complying with any legitimate request made by a government authority as it relates to legal proceedings; and

As otherwise defined at the time of collection.


The primary reason we obtain and garter your personal information is to make your interaction with the Level Up Haircare website easy and effortless. We therefore will not knowingly share, transfer or sell your information with and to any third party. We may however share your information with any third party with whom you ask us to share such information with; and with appropriate governmental and legal authorities and officials if we are mandated to do so.


To guarantee a user friendly registration and log-in experience and to generally improve user experience, Level Up Haircare uses the cookies technology, which doesn’t make available to us information beyond what you freely share with us. You may choose to accept or deny cookies on your web browser.


We deploy a variety of security measures to ensure the security of users’ personal information. To prevent illegal access, preserve the accuracy of your information, and to ensure only the appropriate use of such information, we use practical and administrative measures that safeguard and secure your information. All sensitive/credit information provided by you is transmitted via Secure Socket Layer (SSL).

Despite this, we will not be responsible for breach of information security that is beyond our control, as there is no full guarantee of security for data transmission over the internet.


The Level Up Haircare website uses Google Analytics Advertising Features, Pinterest Conversion Tracking, Bing Ads, as well as Facebook Pixel Conversion Tracking/Custom Audiences. These tracking technologies assemble data that helps us in understanding how you engage with our website.


You may unsubscribe from the Level Up Haircare website and its services at any time that you so wish, by simply e-mailing us at

You may also modify your e-mail subscriptions by modifying your preferences when you sign in to your Level Up Haircare account.


We may provide links to the websites of other companies, e-commerce websites as well as other third party sites on Level Up Haircare. You are not to take the provision of such links as an endorsement or recommendation of the privacy and disclosure policies of such linked third party websites. As a user, your use and access of third party websites is entirely at your own risk.


California law entitles its residents to ask businesses for a notice describing what categories of personal information are shared with third parties. Please note that Level Up Haircare does not provide your personal information to third parties for direct marketing purposes. If you want to request a notice or have any questions about Level Up Haircare privacy practices, please contact us at


We may from time to time amend or alter this Privacy Policy to explain our use and protection of your information in a better way. We will post the last updated date on the top center of this page, and your continued use of the website after changes are made indicate your continued acceptance of our privacy policy.


If you have any questions or concerns regarding this Privacy Policy, please contact us at: Re: - Privacy Policy Notice Telephone: 1 (800) 214 6301.  Or send us an e–mail with your request. This policy was last updated on September 2019.